Privacy Policy
Nippon Auto Specialists
How we collect and use information
This Privacy Policy explains how Nippon Auto Specialists (“we,” “us”) collects, uses, and shares information when you visit our website, request service, or contact our team.
We collect information you provide directly (for example, when you submit a contact form or request an appointment), and information collected automatically through standard website technologies (for example, log data and cookies).
We use this information to provide and improve our services, respond to requests, schedule appointments, communicate about your vehicle, and maintain the security and performance of our website.
Privacy details
Key topics customers ask about—summarized here for clarity. For questions, please contact us.
What information do you collect?
Information you provide (name, email, phone, vehicle details, requested services) and information collected automatically (IP address, device/browser data, pages viewed, and approximate location derived from IP).
How do you use my information?
To respond to inquiries, schedule and manage appointments, provide estimates and service updates, process requests, improve our website, and help prevent fraud or misuse.
Do you share information with third parties?
We may share information with service providers who help us operate the site and business (e.g., hosting, analytics, email). We do not sell personal information.
Do you use cookies and analytics?
Yes. Cookies help the site function and understand usage. You can control cookies through your browser settings; some features may not work properly if cookies are disabled.
How long do you keep information?
We keep information only as long as needed for the purposes described, including recordkeeping, resolving disputes, and complying with legal obligations.
How can I access or update my information?
You can request access, correction, or deletion of certain information by contacting us. We may need to verify your request before responding.
Privacy questions?
If you have questions about this policy or how your information is handled, send us a message and we’ll respond as soon as possible.
Send a privacy request
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Transparent estimates, OEM parts options, and ASE-certified expertise—built for Japanese vehicles.